Restaurant experiences reimagined

Loyalist is a CRM and marketing automation platform that connects all your guest data into a singular source of truth

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Regular

New guest

VIP

Wine Lover

Loyalist is a guest experience and marketing platform that connects all your guest data into an intelligent source of truth

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"Working with Loyalist has been a game changer for us. The platform provides unparalleled insight into the lifeline of our guests, allowing us to track their journey across all our properties. This level of visibility has helped us tailor our guest experience in ways that were never possible before."

Kyra Burner Major Food Group

Know your guests

Get a 360° view of every guest across dine-in and event spend

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Full Visibility

See a 360° view of each guest, from their visits to order history and guest communication

Guest Segmentation

Automatically segment and tag guests (big spender, wine lover)

Reporting

Generate custom guest reports to track behavior and spend before or after every visit

"Loyalist’s centralized VIP line and guest look-up feature have centralized our guest relations, and made it easier for our teams to find the relevant information about our diners. As a result, our restaurant teams can focus on what they do best: deliver world-class dining experiences."

MATTOS HOSPITALITY

Personalize guest communication

Drive revenue and enhance hospitality with personalized guest communication tools

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Automated Emails & SMS

Set up automated personalized emails and SMS to both new and returning guests, fostering stronger connections

Respond to Reviews with AI

Respond to guest reviews on Google, Yelp, and your reservations platforms with AI

Power SMS Private Line

Centralize a dedicated VIP text line for priority reservation requests

"Loyalist has become indispensable to what we do. I have a better idea of who my guests are — who my best regulars are, who has not been back in a while, who loves wines, who comes to special events — and and how to maximize communication with them."

Cedric Nicaise The Noortwyck

We’re building the future of hospitality

Empowering operators with the tools to better understand their guests, and take action on their data

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