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"Working with Loyalist has been a game changer for us. The platform provides unparalleled insight into the lifeline of our guests, allowing us to track their journey across all our properties. This level of visibility has helped us tailor our guest experience in ways that were never possible before."

Kyra Burner - Major Food Group

See a 360° view of each guest, from their visits to order history and guest communication

Automatically segment and tag guests (big spender, wine lover)

Generate custom guest reports to track behavior and spend before or after every visit

Loyalist’s centralized VIP line and guest look-up feature have centralized our guest relations, and made it easier for our teams to find the relevant information about our diners. As a result, our restaurant teams can focus on what they do best: deliver world-class dining experiences.

Mattos Hospitality

Set up automated personalized emails and SMS to both new and returning guests, fostering stronger connections

Centralize a dedicated VIP text line for priority reservation requests

Respond to guest reviews on Google, Yelp, and your reservations platforms with AI

Trusted by Top Operators.

"Working with Loyalist has been a game changer for our operations. The platform provides us with unparalleled insight into the lifeline of our guests, allowing us to track their journey across all our properties and throughout their history with Major Food Group. This level of visibility has helped us tailor our guest experience in ways that were never possible before, ultimately enhancing our relationships and delivering exceptional service consistently. Loyalist is an indispensable tool for any hospitality professional looking to elevate their CRM and marketing efforts."

Kyra Burner - Major Food Group

Loyalist’s SMS and guest look-up feature have centralized our guest relations, and made it easier for our teams to find the relevant information about our diners. As a result, our restaurant teams can focus on what they do best: deliver world-class dining experiences.

Mattos Hospitality

Loyalist has become indispensable to what we do. I have a better idea of who my guests are -- who my best regulars are, who has not been back in a while, who loves wines, who comes to special events -- and and how to maximize communication with them.

Cedric Nicaise - the noortwyck

We’re building the future of hospitality

We’re on a mission to help restaurants personalize every guest interaction. Our platform helps operators understand their guests and leverage those insights to grow their business.

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